The Homebirds

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Terms & Conditions

THE COMPANY

This website is operated by The Homebirds.

PRODUCT AVAILABILITY

We try to keep our stock levels up to date on our website, however on some occasions, human error can occur. If for any reason, the item you have ordered is unavailable, we will contact you as soon as possible and issue you with a full refund.

PRICES

All prices quoted on our website are accurate at the time of publication and are quoted in pounds sterling (£) and are inclusive of UK sales tax (VAT) at the current rate.

PRODUCT DESCRIPTIONS

Whilst we take every possible care to ensure that product descriptions and measurements on our website are correct, specifications are intended to give a general description and there may be slight variations in finish and colour due to either the hand-made nature of the item, the photographic 
process or computer software.

CUSTOMER SERVICES

We aim to provide excellent customer service because our customers are especially important to us. If for any reason you experience a problem with your order, please do not hesitate to contact us via email at: hello@thehomebirds.co.uk and we will do our very best to try and rectify it as soon as
possible.

PAYMENT

We accept all major credit and debit cards plus payment through PayPal or Stripe.

CLICK & COLLECT

Click & Collect orders will be ready for collection 48 hours after receipt of your order confirmation email.  Orders can be collected Monday to Friday between the hours of 9am to 5pm, from the address shown on your confirmation email and our Contact Us page.

PRIVACY POLICY

We want all our customers to have peace of mind when purchasing from The Homebirds. We will not pass your personal details on to any third parties and your financial information will be securely destroyed.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms & Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to us at: hello@thehomebirds.co.uk